HR Executive

The HR Executive will play a pivotal role in managing day-to-day human resources operations, ensuring smooth employee relations, and maintaining the high-energy service culture required in the hospitality industry. This role bridges the gap between management and hotel associates, driving staff engagement, compliance, and end-to-end recruitment support.

Key Responsibilities

1. Recruitment & Onboarding

• HR Executive will source, screen, and interview candidates for various hotel departments (Front Office, F&B Service, Culinary, Housekeeping, and Engineering).

• Coordinate with departmental heads to understand immediate and seasonal staffing requirements.

• Conduct comprehensive orientation and onboarding programs to immerse new hires into the brand’s luxury service standards.

2. Employee Relations & Engagement

• • HR Executive will act as the primary point of contact for employee grievances, ensuring quick and empathetic resolution.

• Organize employee engagement activities, town halls, reward & recognition (R&R) programs, and festival celebrations to maintain high morale.

• Conduct regular floor walks to stay connected with associate needs across different shifts.

3. Performance Management & Training

• • HR Executive will assist the HR Manager in executing the annual performance appraisal cycle.

• Coordinate with the Training Manager to schedule mandatory hospitality skills, grooming, and soft-skills training programs.

4. HR Operations & Payroll Support

• Maintain accurate, confidential, and up-to-date physical and digital employee files (in the HRMS/ATS portal).

• Track daily attendance, biometric logs, shift rosters, and leave balances to assist the finance team with monthly payroll processing.

• Manage the complete employee exit process, including conducting exit interviews and facilitating full & final (F&F) settlements.

5. Compliance & Statutory Documentation

• Ensure strict adherence to local labor laws, catering to hotel-specific regulations (e.g., Shop & Establishment Act, contract labor regulations, and health certificates for food handlers).

What We Are Looking For

• Education: MBA or Post Graduate Diploma in Human Resources, or a Bachelor’s degree in Hotel Management with a strong inclination toward HR.

• Experience: Minimum 2 years of core HR experience. Prior experience working within a 3/5-star hotel or luxury resort network is highly preferred.

• Skills: * Exceptional verbal and written communication skills.

  • Strong interpersonal skills to interact with diverse staff levels (from utility staff to corporate executives).

  • High emotional intelligence and the ability to handle high-pressure situations calmly (typical of a 24/7 hospitality environment).

  • Proficiency in HRMS software, Excel, and Applicant Tracking Systems (ATS).